User Privacy Policy
We are King Johnnie Casino and this Privacy Policy explains how we collect, use and protect personal and technical information when you register, deposit, play and withdraw on our site. The page covers what data we gather, how it is processed, who it may be shared with and the choices available to you. The policy applies to accounts and guest interactions on desktop and mobile, and it explains how to exercise rights related to access, correction or deletion of your data. Read this policy alongside our Terms for full account rules.
Types of data we collect
Data falls into three main categories: personal, technical and transactional. Collection depends on account activity and the services used.
Personal data
Name, date of birth, contact details, address, government ID for verification, and communication preferences. Payment details are captured for deposits and withdrawals.
Technical data
IP address, device identifiers, browser type, operating system, session logs, cookies and usage metrics needed for authentication and site function.
Transactional data
Deposit and withdrawal records, bet history, loyalty points and bonus usage, currency and transaction timestamps for account management and compliance.
How information is used
Provide and operate your account, process deposits and withdrawals, verify identity for KYC, and enforce account limits. Manage bonuses, loyalty balances and eligibility. Detect and prevent fraud, resolve disputes and meet legal obligations. Send service messages, security alerts and transactional notices related to your account. Use aggregated anonymised data for product and performance analysis - not for personal targeting unless you consent.
Data protection and security practices
We use standard technical safeguards such as encryption in transit, secure access controls and routine backups to protect data. Access to personal information is limited to personnel and service providers with a legitimate need. Retention is limited to what is necessary for legal, tax or operational reasons. If legal disclosure is required, information will be shared only as permitted by law.
Cookies and tracking technologies
Cookies and similar technologies support session management, preferences, analytics and fraud prevention. Third-party cookies from analytics and advertising partners may be present. You can manage cookie preferences via your browser or the cookie settings on the site. Blocking certain cookies may affect site features.
User rights regarding their data
Access and correction - request a copy or update of your personal data via account settings or support. Deletion - request account closure and erasure where not restricted by legal retention requirements. Object or restrict processing - raise concerns about specific uses. Portability - request a machine-readable copy of your data. Requests are handled through the contact options available in your account.
Data sharing and third parties
We share data with payment processors, identity verification and compliance providers, game suppliers, analytics vendors and hosting partners as needed to deliver services. Data may be disclosed to law enforcement or regulatory bodies when legally required. Third parties process data under contract and are obliged to protect it.
Updates to this policy
Policy changes will be posted on the site. Material changes may be communicated via account notice or email where required by law. Check this page periodically for the current version. Continued use of the service after updates indicates acceptance of the revised terms.